The various inventory functions at FSI represent the core of our business, so as we wrap up 2011 it is fitting that the final blog post of the year highlight one of the individuals who helps make it all happen. Let’s see what Kenneth Hayes has to say about life at FSI.
How long have you worked at FSI, and what is your role?
I have worked at FSI for a year now. I work in the inventory department as a receiver, so my main role is to receive inventory as it enters the warehouse.
What did you do before FSI, and how in the world did you get roped in with these guys?
Before FSI, I worked in the quality control department for a poultry processing plant, and I wanted to change to a better job with more room for advancement. I came across FSI and thought it would be a great fit for me.
What do you enjoy about the fulfillment business?
I enjoy the nature of the business and the service that we provide to the customers, and the fact that it’s always changing. There’s never a dull moment.
What have been some of your memorable moments from your time at FSI?
The most memorable moment for me at FSI is a time we all got together on a Saturday morning for a 5k walk (see picture below). It was great to see everyone have a great time and trying to compete.
What do you think separates FSI from other fulfillment companies? What makes FSI different?
In spite of its size and growth, FSI remains a family-owned business and we tend to pull together like a family. It is a great place to work. All the people in the warehouse are like family in every sense of the word. I think that’s what separates FSI, not to mention FSI’s superb customer service and IT team.
FSI has enjoyed some growth (13,000 ft² - 150,000+ ft²), longevity (15+ years), and won some awards along the way since the business began in 1996. What do you think FSI must do in order to continue being successful?
FSI employees have a “get it done no matter what” attitude. No job is too hard and we have to remember the reason we get many of the harder jobs is because other companies aren’t set up to do them that well. All of the employees are proud of our accomplishments, and the various incentives and quality control plans we have keep us on our toes.
What do you enjoy doing with your spare time outside of FSI when you’re not receiving inventory, picking/packing/shipping orders, kitting, etc.?
Well, I love to work in the yard, play basketball, and shoot pool. I guess you can say I’m an outdoor person.
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