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Employee Interview – Caidiena Downing, Receiving

by Forrest Marbutt 30. September 2011 13:01

FSI - Caidena Downing

Today we continue with our employee interviews.  Let’s see what Caidena has to say about her time here at FSI.

 

How long have you worked at FSI, and what is your role?

I joined FSI in 2008, so that makes 3 years.  My role is to do receiving, pulling, picking and packing orders, and sometimes shipping. 


What did you do before FSI, and how in the world did you get roped in with these guys?

I came to FSI through a temp agency, and my last assignment was working for a food distributor building kits.  FSI had a need for additional warehouse help, so my temp agency sent me.  After a short while, FSI brought me on board full time and it has been a great ride.


What do you enjoy about the fulfillment business?

I like the fulfillment business because there are so many different things to do.  I like to see new clients come in with their new products, and every day seems to bring something different.


What have been some of your memorable moments from your time at FSI?

The most memorable moment was when we had a surprise 15 Year Anniversary party earlier this year.  While telling the employees how we act as superheroes for our clients pulling off incredible feats of getting their kits packed and orders out the door, the managers came out in superhero costumes.  What a sight to see!  If that wasn’t surprising enough, they revealed to us that the purpose of the wetsuit costumes was that they had a dunking booth set up for us to dunk the manager of our choice.  There were also carnival games set up, and everyone really enjoyed it.


What do you think separates FSI from other fulfillment companies?  What makes FSI different?

FSI is different because we do what it takes to make each client happy.  There are so many good people to work with who really care that the job is done right. 


FSI has enjoyed some growth (13,000 ft² - 150,000+ ft²), longevity (15+ years), and won some awards along the way since the business began in 1996.  What do you think FSI must do in order to continue being successful?

Keep doing what we’ve been doing.  Don’t fix what is not broken.



What do you enjoy doing with your spare time outside of FSI when you’re not receiving inventory, picking/packing/shipping orders, kitting, etc.?

I like to go out to the movies and hanging out with my family.


Got any good movie recommendations?

Hangover 2 and Toy Story 3 are a couple of good ones.  I can’t wait to see the new Transformers movie.