by Daryl Gramling
22. June 2011 18:16
“Is there anything you guys just won’t do?”
I think we answered that question pretty well on May 15th
when Forrest and I arrived in Mountain City, Georgia for the 2011 Warrior
Dash. The Warrior Dash (www.warriordash.com) is a peaceful,
relaxing event combining 3.2 miles of running in the mountains with 11 obstacle
courses. The obstacles ranged from
scaling a 20-foot high wall to crawling through massive mud pits to jumping
through fire to get to the finish line.
And if that weren’t enough, I had a chest-wracking respiratory infection
that week and had been advised to take it easy.
But I was afraid Forrest would give me a wedgie if I chickened out on
him, so I stuck to the plan. We
certainly had a blast though, and my doctor has assured me I will make a full
recovery.
But when it comes to your packages, this is the kind of
attitude you want your fulfillment partner to have. You want a partner with a
vested interest in seeing every package shipped correctly, on time, and without
hassle. Do we have to stay late? No problem.
Do we have to re-pack the entire job to fix the mistakes the previous
fulfillment company made? Been there, done that. Do we have to design a custom
database around an insane set of business rules? As we speak, we’re in fact working
on the second such project in a month.
Every department at FSI knows we have to jump through the
fire from time to time; it’s just what we do.
So how about you? What can FSI do for your next project?
FSI VP & General Manager Forrest Marbutt leads the way by
jumping over the last obstacles to cross the finish line.
I.T. Guy Daryl Gramling follows. He's a mess, isn't he?
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