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Employee Interview - Carleen Blakes, Director of Administration

by Forrest Marbutt 5. November 2010 14:06

FSI Employee Interview - Carleen Blakes

Today we continue with our employee interviews, highlighting Carleen Blakes, FSI's invaluable Director of Administration. Judging from the picture, it sure looks like we keep her busy!

 

How long have you worked at FSI?

I joined FSI in 1997.

 

What is your role at FSI? 

My role is to handle human resources, payroll and the bookkeeping at FSI.

 

What did you do before FSI, and how in the world did you get roped in with these guys?

Ken was my boss at American Graphics, which later became Cadmus Communications.  After he left Cadmus and started FSI, I joined his staff.

 

What have been some of your memorable moments from your time at FSI?

One memorable moment was moving into our current facility at The Bluffs.  It was fun and challenging to make sure all the pieces of the puzzle came together over a very long weekend.  It was a lot of work and it took everyone to do their part and then some!  It defined teamwork!

 

What do you think separates FSI from other fulfillment companies?  What makes FSI different?

FSI is committed to their clients and their needs.  FSI’s employees are dedicated and conscientious about their clients, the work they perform and each and every job they handle.  I love it that FSI has always been a family organization!  They take an interest in every aspect of each job and they have a “can do” attitude.

 

FSI has enjoyed some growth (13,000 ft² - 150,000+ ft²), longevity (14+ years), and won some awards along the way since the business began in 1996.  What would you attribute FSI’s success to?

FSI’s success first comes from Ken and Forrest and their vision for FSI.  They are the captains of the ship.  But the ship needs a good crew to operate it.  So having the right employees and systems in place has brought the success!  Each employee must do their part to have the company succeed.  No one person can do all this by themselves.  FSI employees have an interest and are committed to do whatever it takes to make the company grow and succeed. 

 

What do you enjoy doing with your spare time outside of FSI? 

I enjoy being with my husband and two sons!  Traveling, reading John Grisham books, attending sporting events and taking long walks on the beach!