Is Outsourcing an Option for You?

Check out fulfillment consultant Curt Barry’s article in Multichannel Merchant magazine titled “Is Outsourcing an Option for You?”. Here he discusses steps a company should consider in deciding whether to handle this very important piece of your business in-house or to outsource it to an outside fulfillment company like FSI.

One of the main areas that the article touches on is the risk you take in achieving the same level of customer service as you now have in-house. FSI clients know this to be one of our strengths in that our CSR’s have been with FSI an average of 5 years, one of which has been with FSI all 13 years we’ve been in business! When you choose FSI, you are choosing experienced fulfillment industry veterans. Check out the article here:

http://multichannelmerchant.com/mag/outsourcing_option/